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beybladex.org The Beyblade X Palace
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Shipping and delivery

Here you can check our delivery methods and shipping charges. The amount for your order and destination appears in the cart and before you confirm payment.

Destinations and prices

Correos Paquete Premium includes tracking. Rates are calculated for each shipment according to destination and parcel volume:

  • Canary Islands: €8 standard rate; €15 for high-volume orders.
  • Mainland Spain and Balearic Islands: €15 standard rate; €25 for high-volume orders.
  • Ceuta and Melilla: €17 standard rate; €25 for high-volume orders.
  • Other destinations offered at checkout: shipping is shown as pending if no rate is configured. We will tell you the amount for your approval before charging it or dispatching the order. If you decline, you may cancel and receive a refund of the amount paid.

The high-volume rate applies from 30 points: compact item = 1 point; standard item = 2 points; bulky item = 15 points. For example, two bulky items total 30 points. The final total, including applicable taxes, is shown at checkout.

Other delivery methods

  • Coordinated collection in Tenerife — €0: collect at the shop, a tournament, an event or an agreed meeting point in Tenerife. This is not home delivery. We will arrange the place and time with you.
  • Grouped shipment to Las Palmas: several orders share a transport charge and are delivered to a collection point in Las Palmas. Shipping is not included in the initial payment: it is allocated according to each order’s volume and we send you a payment link before dispatch. The group is expected to close within approximately 14 days. If you decline the final charge, you may cancel and receive a refund of the amount paid.

Checkout shows the methods available for each order. Choose a collection method only if you can visit the agreed point.

Processing times and tracking

For items in stock, we prepare your order after payment is confirmed. Correos Paquete Premium estimates delivery 48 to 72 hours after dispatch; this is not counted from the purchase and may vary by destination and carrier circumstances. We will provide tracking when available.

Preorder and restock product pages show an estimated launch or arrival date, which may change. If your items have different availability dates, checkout offers the available combined or separate deliveries and their charges. If you choose to wait for the whole order, dispatch starts once all items are available. We will notify you of significant changes.

Delivery issues

If a parcel fails to arrive, arrives damaged or contains the wrong item, contact us promptly with the order number. Write to contacto@beybladex.org, call +34 641 32 38 48, or use our contact form. For withdrawal and other returns, see our returns policy.